Mintlify incident

Intermittant issues with page loads

Resolved after 2 hours 9 minutes, affecting Display, on February 12, 2026.

resolved Feb 12, 2026, 11:10 PM UTC

We have restored the caching layer that was removed and have seen continued return to normal error rates and latency. If you are experiencing issues with page renders, please reach out to us at [email protected] "[email protected]": mailto:[email protected]

Started
Feb 12, 2026, 09:01 PM UTC
Resolved
Feb 12, 2026, 11:10 PM UTC
Duration
2h 9m
Detected by Pingoru
Feb 12, 2026, 09:01 PM UTC

Affected components

Display

Update timeline

  1. investigating Feb 12, 2026, 09:01 PM UTC

    We are investigating reports of intermittent slowness or 5xx responses for uncached page loads. We will follow up with updates as we have them.

  2. investigating Feb 12, 2026, 09:20 PM UTC

    We have identified the removal of a caching component as the potential cause of the issues. We are working to restore this component and have upsized our services in the meantime to prevent degradation.

  3. monitoring Feb 12, 2026, 10:01 PM UTC

    We have seen widespread recovery after upsizing our services. We will continue to monitor for any further degradation in service.

  4. resolved Feb 12, 2026, 11:10 PM UTC

    We have restored the caching layer that was removed and have seen continued return to normal error rates and latency. If you are experiencing issues with page renders, please reach out to us at [email protected] "[email protected]": mailto:[email protected]

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