Mintlify incident

we are seeing a client side 500 error for several sites

Resolved after 28 minutes, affecting Display, on March 12, 2026.

resolved Mar 12, 2026, 07:37 PM UTC

From 12:04 to 12:09 PDT, most docs sites experienced either a partial or total outage when attempting to view pages. We caught the issue internally immediately, and were able to roll back code for all affected sites within minutes. This was caused by incorrect debug code pushed by one of our developers. No further action is required on our customers' part to resolve the issue.

Started
Mar 12, 2026, 07:08 PM UTC
Resolved
Mar 12, 2026, 07:37 PM UTC
Duration
28m
Detected by Pingoru
Mar 12, 2026, 07:08 PM UTC

Affected components

Display

Update timeline

  1. identified Mar 12, 2026, 07:08 PM UTC

    We suspect this to have impact to a majority of Mintlify documentation sites and are currently rolling out a fix.

  2. monitoring Mar 12, 2026, 07:12 PM UTC

    We have reverted the problematic update and all sites should now be stable again. We are monitoring to make sure this is the case and working on a more in-depth post-mortem.

  3. resolved Mar 12, 2026, 07:18 PM UTC

    Access to all sites is now restored and we will be publishing a detailed post-mortem here shortly.

  4. resolved Mar 12, 2026, 07:37 PM UTC

    From 12:04 to 12:09 PDT, most docs sites experienced either a partial or total outage when attempting to view pages. We caught the issue internally immediately, and were able to roll back code for all affected sites within minutes. This was caused by incorrect debug code pushed by one of our developers. No further action is required on our customers' part to resolve the issue.

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