MindCloud incident

MindCloud services are degraded

Resolved after 12 minutes, affecting section-300126 (mindcloud.co) and section-300126 (MindCloud Platform (app.mindcloud.co)) and 1 more, on March 26, 2026.

investigating Mar 26, 2026, 01:33 PM UTC

MindCloud had an incident where DNS records were accidentally deleted. These were reverted 10 minutes ago and we are working on restarting services to reflect the updated DNS status. This is ongoing.

Started
Mar 26, 2026, 01:33 PM UTC
Resolved
Mar 26, 2026, 01:45 PM UTC
Duration
12m
Detected by Pingoru
Mar 26, 2026, 01:33 PM UTC

Affected components

section-300126 (mindcloud.co)section-300126 (MindCloud Platform (app.mindcloud.co))section-300721 (MindCloud API (api.mindcloud.co))section-300721 (Webhooks (webhook.mindcloud.co))section-300721 (Embedded API (embedded.mindcloud.co))section-301572 (Workflow Engine)section-301572 (Job Engine)section-301572 (Database Health)

Update timeline

  1. investigating Mar 26, 2026, 01:33 PM UTC

    MindCloud had an incident where DNS records were accidentally deleted. These were reverted 10 minutes ago and we are working on restarting services to reflect the updated DNS status. This is ongoing.

  2. resolved Mar 26, 2026, 01:45 PM UTC

    All services are now back online. We are closely monitoring the situation.

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