Resolved after 2 hours 10 minutes, affecting section-300126 (MindCloud Platform (app.mindcloud.co)) and section-300721 (MindCloud API (api.mindcloud.co)) and 1 more, on April 20, 2026.
Our team investigated the source of the load, applied a mitigation, and confirmed that database performance returned to normal levels.
Affected components
section-300126 (MindCloud Platform (app.mindcloud.co))section-300721 (MindCloud API (api.mindcloud.co))section-300721 (Webhooks (webhook.mindcloud.co))section-301572 (Workflow Engine)section-301572 (Job Engine)section-301572 (Database Health)
Update timeline
- investigating Apr 20, 2026, 12:40 PM UTC
We identified elevated unusual load on our database infrastructure related to job executions. The increased load affected performance for some operations that depend on database reads.
- resolved Apr 20, 2026, 02:50 PM UTC
Our team investigated the source of the load, applied a mitigation, and confirmed that database performance returned to normal levels.
Your product runs on more than MindCloud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services