MightyCall incident

Delays in Real-Time Event Display

Resolved after 1 hour 51 minutes, affecting Web Panel, on June 4, 2025.

resolved Jun 04, 2025, 10:06 PM UTC

The issue affecting the delays in the display of real-time events in the Agent Workspace has been fully resolved. All events are now displayed normally. Thank you for your patience while we have been working to address this incident.

Started
Jun 04, 2025, 08:15 PM UTC
Resolved
Jun 04, 2025, 10:06 PM UTC
Duration
1h 51m
Detected by Pingoru
Jun 04, 2025, 08:15 PM UTC

Affected components

Web Panel

Update timeline

  1. identified Jun 04, 2025, 08:15 PM UTC

    Some users may be experiencing delays in the display of real-time events in the Agent Workspace. Our team has identified the issue and working to restore full functionality as quickly as possible. We'll provide updates as soon as more information is available. Thank you for your patience.

  2. monitoring Jun 04, 2025, 09:38 PM UTC

    A fix has been implemented to address the delays in the display of real-time events in the Agent Workspace. We're currently monitoring the results to ensure everything is working as expected. We'll continue to keep an eye on the performance and will share another update shortly. Thanks for bearing with us.

  3. resolved Jun 04, 2025, 10:06 PM UTC

    The issue affecting the delays in the display of real-time events in the Agent Workspace has been fully resolved. All events are now displayed normally. Thank you for your patience while we have been working to address this incident.

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