Resolved after 4 hours 54 minutes, affecting Business Verification, on April 9, 2026.
We are observing intermittent stuck KYC orders due to an upstream provider. Our team is currently investigating and hope to resolve the issue shortly.
Affected components
Business Verification
Update timeline
- investigating Apr 09, 2026, 05:16 PM UTC
We are observing intermittent stuck KYC orders due to an upstream provider. Our team is currently investigating and hope to resolve the issue shortly.
- resolved Apr 09, 2026, 10:11 PM UTC
This incident has been resolved.
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