Microsoft 365 (Business or Enterprise) incident

We're looking into a potential problem impacting Microsoft 365 Copilot

Minor

Resolved after 6 days 4 hours, on May 5, 2026.

resolved May 11, 2026, 08:53 PM UTC

User impact: We're checking for potential impact to your users. Final status: The investigation is complete and we've determined the service is healthy. A service incident didn't actually occur. This communication has expired. This is the final update for this event.

Started
May 05, 2026, 04:21 PM UTC
Resolved
May 11, 2026, 08:53 PM UTC
Duration
6d 4h
Detected by Pingoru
May 05, 2026, 04:21 PM UTC

Update timeline

  1. monitoring May 05, 2026, 04:21 PM UTC

    User impact: We're checking for potential impact to your users. Current status: We're investigating a potential issue with Microsoft 365 Copilot and checking for impact to your organization. We'll provide an update within 30 minutes.

  2. monitoring May 11, 2026, 08:35 PM UTC

    User impact: We're checking for potential impact to your users. Current status: We're investigating a potential issue impacting Microsoft 365 Copilot and checking for impact to your organization. We'll provide an update within 30 minutes.

  3. resolved May 11, 2026, 08:53 PM UTC

    User impact: We're checking for potential impact to your users. Final status: The investigation is complete and we've determined the service is healthy. A service incident didn't actually occur. This communication has expired. This is the final update for this event.

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