Mews incident

Return icon showing on all reservations on the timeline

Resolved after 8 minutes, affecting Mews Operations and Mews Guest Experience, on June 25, 2026.

resolved Jun 25, 2026, 11:58 AM UTC

We've verified that the return icon is no longer showing incorrectly for all reservations on the timeline. We think the impact from the issue is over.

Started
Jun 25, 2026, 11:49 AM UTC
Resolved
Jun 25, 2026, 11:58 AM UTC
Duration
8m
Detected by Pingoru
Jun 25, 2026, 11:49 AM UTC

Affected components

Mews OperationsMews Guest Experience

Update timeline

  1. identified Jun 25, 2026, 11:49 AM UTC

    We are aware that customers are seeing the return icon on all reservations on the timeline. The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.

  2. resolved Jun 25, 2026, 11:58 AM UTC

    We've verified that the return icon is no longer showing incorrectly for all reservations on the timeline. We think the impact from the issue is over.

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