Mews incident
Investigating issues with with changing dates on reservations
Resolved after 2 hours 46 minutes, affecting Mews Operations, on April 21, 2026.
We have fixed the issue. Users should be able to change dates again on reservations in the reservations module of the PMS
Affected components
Update timeline
- investigating Apr 21, 2026, 12:09 PM UTC
we are aware of the fact that customers may be unable to change the dates on reservations. We are working to resolve the issue
- investigating Apr 21, 2026, 12:12 PM UTC
We are currently investigating reports of an issue affecting Mews. The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.
- monitoring Apr 21, 2026, 12:20 PM UTC
We have fixed the issue. Users should be able to change dates again on reservations in the reservations module of the PMS
- resolved Apr 21, 2026, 02:58 PM UTC
We've confirmed the impact from the issue is over.
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