Metabase incident
Some Metabase Cloud customers hosted in the EU are reporting their site is down or slowness
Resolved after 8 hours 33 minutes, affecting Metabase Cloud Platform, on April 2, 2025.
We have identified the issue which caused some EU-based instances to become unresponsive, which we are tracking here: https://github.com/metabase/metabase/issues/56148 We have added additional monitoring to our cloud infrastructure to alert us if this issue appears again while we work on fixing the root cause.
Affected components
Update timeline
- investigating Apr 02, 2025, 01:00 PM UTC
We are currently investigating this issue.
- monitoring Apr 02, 2025, 01:46 PM UTC
The issue has been resolved for impacted customers. We will be monitoring closely for the next several hours to insure there is not a recurrence.
- resolved Apr 02, 2025, 09:34 PM UTC
We have identified the issue which caused some EU-based instances to become unresponsive, which we are tracking here: https://github.com/metabase/metabase/issues/56148 We have added additional monitoring to our cloud infrastructure to alert us if this issue appears again while we work on fixing the root cause.
Your product runs on more than Metabase
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services