Meta incident

Device management: Medium disruptions

Resolved after 6 days 1 hour, affecting Meta Horizon Device Manager — Device management, on April 16, 2026.

resolved Apr 22, 2026, 12:04 PM UTC

We have recovered from an earlier outage impacting Device management, and services have now been restored. We apologize for any inconvenience that this may have caused.

Started
Apr 16, 2026, 11:00 AM UTC
Resolved
Apr 22, 2026, 12:04 PM UTC
Duration
6d 1h
Detected by Pingoru
Apr 16, 2026, 11:00 AM UTC

Affected components

Meta Horizon Device Manager — Device management

Update timeline

  1. investigating Apr 16, 2026, 11:00 AM UTC

    Some Meta Horizon Managed Solutions customers are reporting issues when trying to switch organization context to manage devices across multiple customers in Meta Horizon Device Manager. When attempting to switch to a client organization, Device Manager reverts back to the admin’s own organization, preventing management of client devices and apps. Our team is actively working to resolve this issue. We apologize for any disruptions this may have caused.

  2. resolved Apr 22, 2026, 12:04 PM UTC

    We have recovered from an earlier outage impacting Device management, and services have now been restored. We apologize for any inconvenience that this may have caused.

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