Meta incident

Devices: High disruptions

Resolved after 7 days 20 hours, affecting Meta Horizon Device Manager — Devices, on December 9, 2025.

resolved Dec 17, 2025, 06:21 PM UTC

We have recovered from an earlier outage impacting Devices, and services have now been restored. We apologize for any inconvenience that this may have caused.

Started
Dec 09, 2025, 10:16 PM UTC
Resolved
Dec 17, 2025, 06:21 PM UTC
Duration
7d 20h
Detected by Pingoru
Dec 09, 2025, 10:16 PM UTC

Affected components

Meta Horizon Device Manager — Devices

Update timeline

  1. investigating Dec 09, 2025, 10:16 PM UTC

    Controllers disappearing after exiting an app. Some Meta Quest for Business customers are reporting issues of their controllers disappearing upon updating to v83 whilst being managed by XR MDMs. Our team is actively working to resolve this issue. We apologize for any disruptions this may have caused.

  2. investigating Dec 10, 2025, 02:14 PM UTC

    Some Meta Quest for Business customers are reporting issues of their controllers disappearing upon updating to v83 whilst being managed by XR MDMs. Our team is actively working to resolve this issue. We apologize for any disruptions this may have caused.

  3. resolved Dec 17, 2025, 06:21 PM UTC

    We have recovered from an earlier outage impacting Devices, and services have now been restored. We apologize for any inconvenience that this may have caused.

Your product runs on more than Meta

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →