Resolved after 1 day 19 hours, affecting Meta Horizon Device Manager — Subscriptions and billing, on January 28, 2026.
We have recovered from an earlier outage impacting Subscriptions and billing, and services have now been restored. We apologize for any inconvenience that this may have caused.
Affected components
Update timeline
- investigating Jan 28, 2026, 03:15 PM UTC
Some HMS customers might have received multiple emails instead of a single notification about Meta stopping sales of Meta Horizon managed services and commercial SKUs of Meta Quest. Our Engineering team has already applied a fix for the issue. We apologize for the inconvenience caused
- resolved Jan 30, 2026, 11:11 AM UTC
We have recovered from an earlier outage impacting Subscriptions and billing, and services have now been restored. We apologize for any inconvenience that this may have caused.
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