Resolved after 1 hour 13 minutes, affecting The Hub, on October 15, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
The Hub
Update timeline
- investigating Oct 15, 2025, 04:17 PM UTC
We are currently investigating an issue in which users are reporting an error upon logging in stating, "Oh no! something unforseen happened. Contact support if the issue persists. "Invalid 'sdkKey' value"
- investigating Oct 15, 2025, 04:56 PM UTC
We are continuing to investigate this issue.
- identified Oct 15, 2025, 05:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 15, 2025, 05:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2025, 05:30 PM UTC
This incident has been resolved.
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