Resolved after 3 hours 59 minutes, affecting SMPP, on October 31, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
SMPP
Update timeline
- investigating Oct 31, 2025, 12:03 AM UTC
We are writing to inform you that we are currently facing a service degradation on the MessageMedia platform, causing a small subset of MT messages to fail. Impact: A small subset of MT messages may fail to deliver.
- monitoring Oct 31, 2025, 12:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 31, 2025, 04:03 AM UTC
This incident has been resolved.
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