MessageMedia incident

Platform Degradation - MMS

Minor Vendor's status page →

Resolved after 3 hours 31 minutes, affecting REST API, on November 4, 2025.

monitoring Nov 04, 2025, 07:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 04, 2025, 05:15 PM UTC
Resolved
Nov 04, 2025, 08:46 PM UTC
Duration
3h 31m
Detected by Pingoru
Nov 04, 2025, 05:15 PM UTC

Affected components

REST API

Update timeline

  1. investigating Nov 04, 2025, 05:15 PM UTC

    We are currently experiencing a platform degradation impacting MMS traffic. Impact: Customers may observe delayed MMS for 10DLC, TFN and Short Codes. Incident Start Time: 2025-11-04 13:05 UTC We will provide further updates as soon as more information is available.

  2. monitoring Nov 04, 2025, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 08:46 PM UTC

    This incident has been resolved.

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