Resolved after 51 minutes, affecting Inbound System (Webhooks), on December 15, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Inbound System (Webhooks)
Update timeline
- investigating Dec 15, 2025, 01:30 AM UTC
We are currently investigating an issue impacting inbound SMS delivery to Call Forwarding dedicated numbers. Outbound messaging and voice services are operating normally. At this stage, the impact is limited to inbound messages originating from a specific provider. Further updates will be shared as more information becomes available.
- monitoring Dec 15, 2025, 02:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2025, 02:21 AM UTC
This incident has been resolved.
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