Resolved after 2 hours 7 minutes, affecting The Hub and MessageNet and 1 more, on February 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
The HubMessageNetAPACDirectSMSMobiPostSMSCentralWholesaleSMSStreetdata
Update timeline
- investigating Feb 11, 2026, 12:15 AM UTC
We are currently investigating an issue where end users are unable to add or edit contacts within the platform. No error message appears, but updates are not being saved. Our engineers are actively working to resolve this issue and will provide updates as soon as possible
- monitoring Feb 11, 2026, 01:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2026, 02:23 AM UTC
This incident has been resolved.
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