MessageMedia incident

Support Emails Not Working

Minor Vendor's status page →

Resolved after 3 hours 32 minutes, affecting MessageNet and APAC and 1 more, on March 2, 2026.

monitoring Mar 02, 2026, 03:49 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 02, 2026, 12:18 AM UTC
Resolved
Mar 02, 2026, 03:50 AM UTC
Duration
3h 32m
Detected by Pingoru
Mar 02, 2026, 12:18 AM UTC

Affected components

MessageNetAPACDirectSMSMobiPostEmail To SMSSMSCentralWholesaleSMSStreetdata

Update timeline

  1. investigating Mar 02, 2026, 12:18 AM UTC

    We are currently experiencing issues with emails sent to all support addresses. In the meantime, please contact Support via Live Chat until the issue is resolved. Our IT team is working on this as a priority and will provide updates as soon as they become available.

  2. investigating Mar 02, 2026, 02:24 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 02, 2026, 03:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 02, 2026, 03:50 AM UTC

    This incident has been resolved.

Your product runs on more than MessageMedia

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →