Resolved after 1 hour 13 minutes, affecting The Hub, on March 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Mar 24, 2026, 02:45 PM UTC
We are currently experiencing an issue where the Hub Inbox is not automatically refreshing to display new messages. Impact: Customers may not see incoming messages in real time. To view new messages, please manually refresh the page. Status: Our team is investigating the issue and we will provide an update as soon as possible.
- monitoring Mar 24, 2026, 03:25 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Mar 24, 2026, 03:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 24, 2026, 03:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 24, 2026, 03:58 PM UTC
This incident has been resolved.
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