Resolved after 19 minutes, affecting The Hub and MessageNet and 1 more, on May 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 13, 2026, 02:27 PM UTC
We’re currently investigating an issue causing Inbox to fail to load for some users. Affected users may see the following error message: "Something unforeseen happened. We have been notified and are working on a solution." Our team is actively working to identify the root cause and restore service as quickly as possible. We’ll share additional updates as they become available.
- monitoring May 13, 2026, 02:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 02:46 PM UTC
The incident has been resolved and all systems are operational.
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