Mesh Security incident

Mail Delays Inbound EU

Resolved after 3 hours 6 minutes, affecting Inbound Email Security and MSP Hub, on May 23, 2025.

monitoring May 23, 2025, 06:22 AM UTC

We are continuing to monitor for any further issues.

Started
May 23, 2025, 03:59 AM UTC
Resolved
May 23, 2025, 07:06 AM UTC
Duration
3h 6m
Detected by Pingoru
May 23, 2025, 03:59 AM UTC

Affected components

Inbound Email SecurityMSP Hub

Update timeline

  1. investigating May 23, 2025, 03:59 AM UTC

    We are currently investigating an issue with inbound mail flow in the EU.

  2. identified May 23, 2025, 04:12 AM UTC

    HUB access has been restored. Mails should begin flowing shortly.

  3. monitoring May 23, 2025, 04:19 AM UTC

    A fix has been implemented and we're currently monitoring.

  4. monitoring May 23, 2025, 06:22 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 23, 2025, 07:06 AM UTC

    All systems are operational.

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