MeridianLink incident

MeridianLink PriceMyLoan: Ratesheet for PCB Wholesale is experiencing a processing delay

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Resolved after 1 hour 29 minutes, affecting Mortgage Access and OpenClose Pricing Engine (PriceMyLoan) and 1 more, on April 16, 2026.

investigating Apr 16, 2026, 04:01 PM UTC

The PriceMyLoan team is experiencing an issue with the PCB (Plains Commerce Bank) Wholesale rate sheet and has not yet been able to load those rates into PML. The team is working to resolve the issue.

Started
Apr 16, 2026, 04:01 PM UTC
Resolved
Apr 16, 2026, 05:30 PM UTC
Duration
1h 29m
Detected by Pingoru
Apr 16, 2026, 04:01 PM UTC

Affected components

Mortgage AccessOpenClose Pricing Engine (PriceMyLoan)Mortgage App Pricing Engine (PML)

Update timeline

  1. investigating Apr 16, 2026, 04:01 PM UTC

    The PriceMyLoan team is experiencing an issue with the PCB (Plains Commerce Bank) Wholesale rate sheet and has not yet been able to load those rates into PML. The team is working to resolve the issue.

  2. resolved Apr 16, 2026, 05:30 PM UTC

    This has been resolved.

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