MeridianLink incident
MeridianLink Mortgage - Compliance Eagle - Inconsistent authorization error is occurring
Resolved after 7 days 18 hours, affecting Mortgage App Integrations, on April 9, 2026.
The Compliance Eagle credentials issue has been identified, and we are validating our solution. We will provide another update as soon as we have additional information.
Affected components
Update timeline
- investigating Apr 09, 2026, 09:59 PM UTC
Dear Valued clients, We have several clients reporting for ComplianceEagle where an authorization error is occurring. This is inconsistent as some credentials will work for the automated request while some will work for manual request and some will not work at all. Our internal teams are investigating this issue. We will provide another update in 30 minutes. Thank you for your patience. Meridianlink Mortgage Team
- investigating Apr 09, 2026, 10:16 PM UTC
We are still investigating this issue and will provide an update as soon as we hear from our internal teams.
- investigating Apr 09, 2026, 11:07 PM UTC
We are still investigating this issue and will provide an update as soon as we hear from our internal teams.
- identified Apr 10, 2026, 10:18 AM UTC
The Compliance Eagle credentials issue has been identified, and we are validating our solution. We will provide another update as soon as we have additional information.
- resolved Apr 17, 2026, 04:54 PM UTC
This incident has been resolved.
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