Resolved after 17 hours 57 minutes, affecting MzeroPay, on October 9, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 09, 2025, 07:01 PM UTC
Our upstream provider network for payment has notified Meridian of a disruption and is currently investigating. Updates will be provided as more details become available. Customers using Datacap may be affected.
- monitoring Oct 09, 2025, 08:37 PM UTC
We are currently monitoring intermittent service disruptions impacting payment processing and partner portal access for some U.S. regions. The issue originates with one of our downstream third-party providers, which in turn relies on additional upstream network providers. Meridian systems and our direct upstream partner's network, Datacap, remain operational, and traffic continues to process. Reportedly, some users may experience intermittent timeouts, retries, or brief failovers during transactions. We are actively monitoring the situation and awaiting confirmed updates from our upstream partners. We will continue to post updates as we receive verified information from our providers.
- monitoring Oct 09, 2025, 08:39 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 10, 2025, 12:59 PM UTC
This incident has been resolved.
Your product runs on more than Meridian
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services