Meridian incident

Investigating Connectivity Issue

Resolved after 8 minutes, affecting MzeroManage View, on March 20, 2026.

monitoring Mar 20, 2026, 03:46 PM UTC

We are continuing to monitor for any further issues.

Started
Mar 20, 2026, 03:39 PM UTC
Resolved
Mar 20, 2026, 03:47 PM UTC
Duration
8m
Detected by Pingoru
Mar 20, 2026, 03:39 PM UTC

Affected components

MzeroManage View

Update timeline

  1. identified Mar 20, 2026, 03:39 PM UTC

    We are currently investigating an issue affecting connectivity between our kiosks and a third-party system. This may impact certain transactions. To restore normal operation, we will be performing a controlled system maintenance action shortly. During this time, there may be a brief interruption in service. We will provide updates as progress is made and confirm once services are fully restored.

  2. identified Mar 20, 2026, 03:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 20, 2026, 03:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 20, 2026, 03:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 20, 2026, 03:47 PM UTC

    This incident has been resolved.

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