Resolved after 7 hours 51 minutes, affecting Dashboard and GitHub Events Processing, on May 16, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating May 16, 2025, 06:43 AM UTC
We've spotted an issue with our dashboard and our events processing. We're currently investigating the issue, and will provide an update soon.
- investigating May 16, 2025, 07:08 AM UTC
We are continuing to investigate this issue.
- investigating May 16, 2025, 07:36 AM UTC
We are currently experiencing an incident that is affecting the availability/performance of our services. The issue has been traced to a broader incident on our cloud hosting provider’s network, which is impacting multiple services. We are working on a workaround. We actively monitor the situation and will provide updates as we receive more information from our provider or when our workaround is ready. Thank you for your patience.
- monitoring May 16, 2025, 09:38 AM UTC
Our cloud provider has resolved the underlying network issue. As a result: * Our dashboard is now fully operational. * Our processing engine is recovering and working through its backlog. We are continuing to monitor the situation and will post a final update once full recovery is confirmed. Thank you for your understanding.
- monitoring May 16, 2025, 12:06 PM UTC
We are continuing to monitor for any further issues.
- resolved May 16, 2025, 02:34 PM UTC
This incident has been resolved.
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