Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions

Resolved after 33 minutes, affecting Colombia, on September 19, 2026.

identified Sep 19, 2026, 03:26 PM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Sep 19, 2026, 03:26 PM UTC
Resolved
Sep 19, 2026, 03:59 PM UTC
Duration
33m
Detected by Pingoru
Sep 19, 2026, 03:26 PM UTC

Affected components

Colombia

Update timeline

  1. identified Sep 19, 2026, 03:26 PM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Sep 19, 2026, 03:59 PM UTC

    This incident has been resolved.

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