Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

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Resolved after 25 minutes, affecting Colombia, on September 15, 2026.

identified Sep 15, 2026, 11:34 PM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Sep 15, 2026, 11:34 PM UTC
Resolved
Sep 16, 2026, 12:00 AM UTC
Duration
25m
Detected by Pingoru
Sep 15, 2026, 11:34 PM UTC

Affected components

Colombia

Update timeline

  1. identified Sep 15, 2026, 11:34 PM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Sep 16, 2026, 12:00 AM UTC

    This incident has been resolved.

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