Memsource incident

Degraded Performance of Phrase Orchestrator (US) Workflow Engine between January 09, 04:01 PM CEST and January 09, 05:49 PM CEST

Resolved after 39 minutes, affecting Legacy Workflow Engine, on January 9, 2026.

monitoring Jan 09, 2026, 04:50 PM UTC

We have restored partial functionality; the team is closely monitoring the system while exploring a permanent fix.

Started
Jan 09, 2026, 04:17 PM UTC
Resolved
Jan 09, 2026, 04:56 PM UTC
Duration
39m
Detected by Pingoru
Jan 09, 2026, 04:17 PM UTC

Affected components

Legacy Workflow Engine

Update timeline

  1. investigating Jan 09, 2026, 04:17 PM UTC

    Newly published workflows may experience delayed execution. We are actively investigating the issue.

  2. monitoring Jan 09, 2026, 04:50 PM UTC

    We have restored partial functionality; the team is closely monitoring the system while exploring a permanent fix.

  3. resolved Jan 09, 2026, 04:56 PM UTC

    This incident has been resolved.

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