Memsource incident

Degraded Performance of CAT Web Editor Component

Resolved after 2 hours 16 minutes, affecting CAT web editor, on April 23, 2025.

monitoring Apr 23, 2025, 06:43 AM UTC

The team deployed a fix that reduced the database load, and all clusters are running smoothly since then. We are continuing to monitor the situation.

Started
Apr 23, 2025, 04:47 AM UTC
Resolved
Apr 23, 2025, 07:03 AM UTC
Duration
2h 16m
Detected by Pingoru
Apr 23, 2025, 04:47 AM UTC

Affected components

CAT web editor

Update timeline

  1. investigating Apr 23, 2025, 04:47 AM UTC

    Users based in Asia reported issues with CAT web editor. Our engineering team is investigating the issue.

  2. investigating Apr 23, 2025, 05:31 AM UTC

    We are continuing to investigate the issue.

  3. identified Apr 23, 2025, 05:56 AM UTC

    The team found an issue in the index configuration of the database, and is actively trying to fix it as soon as possible.

  4. monitoring Apr 23, 2025, 06:43 AM UTC

    The team deployed a fix that reduced the database load, and all clusters are running smoothly since then. We are continuing to monitor the situation.

  5. resolved Apr 23, 2025, 07:03 AM UTC

    The incident has been resolved.

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