Melo Technology incident

Calling Failure

Resolved after 16 minutes, affecting Canadian DIDs and USA DIDs and 1 more, on June 13, 2026.

resolved Jun 13, 2026, 01:26 PM UTC

Service has been restored. We apologize for the disruption and appreciate your patience while our team worked to resolve the issue. We are continuing to investigate the root cause and will provide further updates if needed.

Started
Jun 13, 2026, 01:09 PM UTC
Resolved
Jun 13, 2026, 01:26 PM UTC
Duration
16m
Detected by Pingoru
Jun 13, 2026, 01:09 PM UTC

Affected components

Canadian DIDsUSA DIDsToll Free DIDsOutgoing CallsInternational Calling

Update timeline

  1. investigating Jun 13, 2026, 01:09 PM UTC

    We have become aware of an issue impacting calls across our platform. Our team is actively investigating. The service impact appears to affect both inbound and outbound calling.

  2. resolved Jun 13, 2026, 01:26 PM UTC

    Service has been restored. We apologize for the disruption and appreciate your patience while our team worked to resolve the issue. We are continuing to investigate the root cause and will provide further updates if needed.

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