Melo Technology incident
Device Registration Issue Affecting Call Functionality
Resolved after 10 minutes, affecting SIP Registration, on October 20, 2025.
We are currently investigating an issue causing some devices to fail registration, which is preventing affected users from making telephone calls. Our team is working to resolve this as quickly as possible and will provide updates shortly.
Affected components
Update timeline
- investigating Oct 20, 2025, 11:28 AM UTC
We are currently investigating an issue causing some devices to fail registration, which is preventing affected users from making telephone calls. Our team is working to resolve this as quickly as possible and will provide updates shortly.
- investigating Oct 20, 2025, 11:32 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 11:33 AM UTC
We are currently investigating an issue causing some devices to fail registration, which is preventing affected users from making telephone calls. Our team is working to resolve this as quickly as possible and will provide updates shortly.
- resolved Oct 20, 2025, 11:39 AM UTC
The trouble with device registration has been resolved.
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