Melo Technology incident

Latency in Shared Hosting - Investigation Ongoing

Resolved after 5 minutes, affecting Shared Hosting Services and Email Webmail GUI, on October 29, 2024.

resolved Oct 29, 2024, 04:49 PM UTC

The performance issue affecting our shared hosting environment has now been resolved. All websites should be loading as expected. We appreciate your patience and understanding during this time.

Started
Oct 29, 2024, 04:43 PM UTC
Resolved
Oct 29, 2024, 04:49 PM UTC
Duration
5m
Detected by Pingoru
Oct 29, 2024, 04:43 PM UTC

Affected components

Shared Hosting ServicesEmail Webmail GUI

Update timeline

  1. investigating Oct 29, 2024, 04:43 PM UTC

    We are currently investigating an issue causing high latency in our shared hosting environment, which may result in temporary loading delays for some hosted websites. Our team is addressing this with urgency and will provide updates as soon as possible. Thank you for your patience as we work to resolve this issue.

  2. resolved Oct 29, 2024, 04:49 PM UTC

    The performance issue affecting our shared hosting environment has now been resolved. All websites should be loading as expected. We appreciate your patience and understanding during this time.

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