Melo Technology incident
Service Disruption Notice: Siclytics Intelligent Call Recap
Notice Vendor's status page →
Resolved after 1 hour 6 minutes, affecting Intelligent Call Recap, on May 12, 2025.
We are continuing to investigate this issue.
Affected components
Intelligent Call Recap
Update timeline
- investigating May 12, 2025, 07:42 PM UTC
We are currently experiencing a service disruption affecting Siclytics Intelligent Call Recap. Users may encounter a “500 Server Error” on screen, and automated call recaps are not completing as expected. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide an update as soon as more information becomes available.
- investigating May 12, 2025, 08:48 PM UTC
We are continuing to investigate this issue.
- resolved May 12, 2025, 08:48 PM UTC
Resolved.
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