Resolved after 5 hours 15 minutes, affecting Portal Login and API and 1 more, on October 27, 2022.
Due to performance degradation on vendor side (5:45 am UTC, Oct 27), users might experience slowness in Hub. SaaS clusters may experience loss of Hub connection. We are following up with vendors and will provide active update.
Affected components
Portal LoginAPIOnline Support
Update timeline
- monitoring Oct 27, 2022, 06:44 AM UTC
Due to performance degradation on vendor side (5:45 am UTC, Oct 27), users might experience slowness in Hub. SaaS clusters may experience loss of Hub connection. We are following up with vendors and will provide active update.
- resolved Oct 27, 2022, 12:00 PM UTC
From our vendor, the issues has been resolved since 7:29 UTC, Oct 27.
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