Resolved after 1 hour 39 minutes, affecting Portal Login and API and 1 more, on March 30, 2023.
The degradation is recovered on Mar 30, 2023 11:00am PDT. We will keep close monitoring on any consequence status.
Affected components
Portal LoginAPIOnline Support
Update timeline
- investigating Mar 30, 2023, 05:36 PM UTC
We observed performance degradation on vendor side starting from Mar 30, 2023 10:11am PDT. As a consequence, the Hub UI and a wide range of Hub APIs are currently affected. The team is in communication with the vendor and will keep monitoring the situation closely.
- resolved Mar 30, 2023, 07:16 PM UTC
The degradation is recovered on Mar 30, 2023 11:00am PDT. We will keep close monitoring on any consequence status.
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