Resolved after 2 hours 51 minutes, affecting Engagement: Airship and Engagement: Web Viewer & Devices and 1 more, on May 7, 2026.
We experienced an issue affecting authentication for a subset of customers using single sign-on (SSO). The issue has been addressed and we are monitoring to ensure continued stability.
Affected components
Engagement: AirshipEngagement: Web Viewer & DevicesEngagement: Value Platform
Update timeline
- monitoring May 07, 2026, 09:01 PM UTC
We experienced an issue affecting authentication for a subset of customers using single sign-on (SSO). The issue has been addressed and we are monitoring to ensure continued stability.
- resolved May 07, 2026, 11:52 PM UTC
The issue has been resolved and authentication is operating normally.
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