Resolved after 7 hours 24 minutes, on October 13, 2025.
The issue has now been resolved and we are monitoring the systems for any other issues.
Update timeline
- investigating Oct 13, 2025, 07:56 AM UTC
Video playback is currently having issues and we are working on identifying the source of the problem.
- identified Oct 13, 2025, 09:08 AM UTC
We have identified an SSL certificate has expired and we're working to update the certificate.
- monitoring Oct 13, 2025, 02:41 PM UTC
The issue has now been resolved and we are monitoring the systems for any other issues.
- resolved Oct 13, 2025, 03:21 PM UTC
This incident has been resolved.
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