Resolved after 1 day, affecting Engagement: Asset Processing and Coach (formerly ExecVision), on October 20, 2025.
We have cleared our processing backlog and believe everything is running smoothly again.
Affected components
Update timeline
- monitoring Oct 20, 2025, 08:17 AM UTC
Asset processing is currently delayed due to an outage with our cloud provider AWS. We are monitoring the situation.
- monitoring Oct 20, 2025, 03:52 PM UTC
Asset processing is currently delayed due to an outage with our cloud provider AWS. Coach Recording Bot is currently non-functional due to an outage with AWS.
- monitoring Oct 20, 2025, 08:56 PM UTC
Asset processing has returned to functional, but we are monitoring it. Additionally, we are working to process the backlog of assets and will provide an update when that is finished. Coach Recording Bot is once again functional, but we are monitoring it with our partner.
- resolved Oct 21, 2025, 08:55 AM UTC
We have cleared our processing backlog and believe everything is running smoothly again.
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