Mediafly incident
Toolbuilder customers may encounter issues publishing templates
Resolved after 20 hours 57 minutes, affecting Engagement: Value Platform, on October 27, 2025.
Our team has identified a fix for an issue affecting Toolbuilder and are working to resolve the problem. At this time, users may experience intermittent issues when publishing Toolbuilder templates.
Affected components
Update timeline
- identified Oct 27, 2025, 04:09 PM UTC
Our team has identified a fix for an issue affecting Toolbuilder and are working to resolve the problem. At this time, users may experience intermittent issues when saving Toolbuilder templates.
- identified Oct 27, 2025, 04:21 PM UTC
Our team has identified a fix for an issue affecting Toolbuilder and are working to resolve the problem. At this time, users may experience intermittent issues when publishing Toolbuilder templates.
- resolved Oct 28, 2025, 01:06 PM UTC
We think the impact from the issue is over.
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