Resolved after 20 minutes, affecting Engagement: Airship and Engagement: Web Viewer & Devices and 1 more, on November 27, 2025.
A fix has been deployed and we are validating that all systems are operational.
Affected components
Engagement: AirshipEngagement: Web Viewer & DevicesEngagement: Value Platform
Update timeline
- identified Nov 27, 2025, 03:00 PM UTC
Our team has identified a fix for an issue affecting search and are working to resolve the problem. At this time, users may experience inability to access search
- monitoring Nov 27, 2025, 03:16 PM UTC
A fix has been deployed and we are validating that all systems are operational.
- resolved Nov 27, 2025, 03:20 PM UTC
Issue is now resolved
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