Mediafly incident
New calls entering Coach may not display on the front end
Major Vendor's status page →
Resolved after 12 days 18 hours, affecting Coach (formerly ExecVision), on November 18, 2025.
A fix has been deployed and we are processing the files.
Affected components
Coach (formerly ExecVision)
Update timeline
- identified Nov 18, 2025, 08:42 PM UTC
We have identified the cause of this issue and are investigating solutions. Calls are being correctly ingested and data is not being lost, however they may not display correctly in the application until this issue is resolved.
- monitoring Nov 26, 2025, 03:44 PM UTC
A fix has been deployed and we are processing the files.
- resolved Dec 01, 2025, 02:50 PM UTC
This incident has been resolved
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