Resolved after 3 hours 58 minutes, affecting Engagement: Value Platform, on March 10, 2026.
We have deployed a fix to production and are monitoring.
Affected components
Engagement: Value Platform
Update timeline
- investigating Mar 10, 2026, 03:07 PM UTC
We are seeing elevated errors affecting users in our Value platform. We are currently investigating.
- investigating Mar 10, 2026, 03:59 PM UTC
We're investigating an erroneous json file download prompt on report generation within our Value tools.
- monitoring Mar 10, 2026, 06:15 PM UTC
We have deployed a fix to production and are monitoring.
- resolved Mar 10, 2026, 07:06 PM UTC
The issue has now been resolved.
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