Resolved after 2 hours 9 minutes, affecting Coach (formerly ExecVision), on July 22, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Coach (formerly ExecVision)
Update timeline
- identified Jul 22, 2025, 03:27 PM UTC
We have identified an issue with Coach that is preventing calls from being processed. Calls are being imported and recorded properly, but not processed and displayed in the application. We are working to resolve this issue.
- monitoring Jul 22, 2025, 04:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2025, 05:36 PM UTC
This incident has been resolved.
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