Resolved after 52 minutes, affecting Engagement: Web Viewer & Devices and Engagement: Value Platform, on August 20, 2025.
Some Value Extensions are showing up as failed in the UI. The tools are working, the error is erroneous. We are have identified the underlying cause and are working on a fix.
Affected components
Engagement: Web Viewer & DevicesEngagement: Value Platform
Update timeline
- identified Aug 20, 2025, 03:15 PM UTC
Some Value Extensions are showing up as failed in the UI. The tools are working, the error is erroneous. We are have identified the underlying cause and are working on a fix.
- resolved Aug 20, 2025, 04:07 PM UTC
This incident has been resolved.
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