Matterport incident
Outage in Telephone System - issues receiving incoming calls
Resolved after 1 hour 11 minutes, on May 1, 2025.
The issue with incoming calls to Support has now been solved. We apologise for any inconvenience caused and thank you for your understanding.
Update timeline
- investigating May 01, 2025, 11:44 AM UTC
We are currently experiencing an outage in our Telephone System which is affecting incoming calls. This might result in failed phone calls or longer waiting times. Our team is actively working towards solving this issue as quickly as possible. We apologise for the inconvenience and appreciate your patience. Further updates will be posted here as we gather more information.
- resolved May 01, 2025, 12:55 PM UTC
The issue with incoming calls to Support has now been solved. We apologise for any inconvenience caused and thank you for your understanding.
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