Resolved after 1 day 4 hours, affecting Shopping Cart, on February 16, 2026.
The issue with our payment gateway was resolved. We are reviewing all transactions during the affected time period. We will ensure that any discrepancies are fully resolved in a timely manner. We appreciate your patience and understanding.
Affected components
Update timeline
- investigating Feb 16, 2026, 03:35 PM UTC
We are experiencing issues with our payment gateway that is resulting in payments being declined, if you experience this issue, please refrain from attempting payment again. We are working on fixing this issue. We apologise for the inconvenience.
- resolved Feb 17, 2026, 07:53 PM UTC
The issue with our payment gateway was resolved. We are reviewing all transactions during the affected time period. We will ensure that any discrepancies are fully resolved in a timely manner. We appreciate your patience and understanding.
Your product runs on more than Matterport
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services