Mattermost incident

[Service Disruption] Apple Push Notifications Unavailable

Resolved after 15 hours 54 minutes, affecting Cloud Workspaces, on May 14, 2025.

monitoring May 14, 2025, 08:44 PM UTC

We have resolved issues with the notifications provider and notifications have been fixed. We are monitoring for any further issues.

Started
May 14, 2025, 07:32 AM UTC
Resolved
May 14, 2025, 11:27 PM UTC
Duration
15h 54m
Detected by Pingoru
May 14, 2025, 07:32 AM UTC

Affected components

Cloud Workspaces

Update timeline

  1. investigating May 14, 2025, 07:32 AM UTC

    Push notifications to Apple (iOS) devices

  2. identified May 14, 2025, 11:34 AM UTC

    The issue is identified and we are working with Notifications provider to resolve it.

  3. monitoring May 14, 2025, 08:44 PM UTC

    We have resolved issues with the notifications provider and notifications have been fixed. We are monitoring for any further issues.

  4. resolved May 14, 2025, 11:27 PM UTC

    This incident has been resolved.

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