Matlantis incident
[Incident] Some structure files (xyz, cif, etc.) cannot be opened in Notebook
Minor Vendor's status page →
Resolved after 1 hour 50 minutes, affecting Matlantis (Japan) and Matlantis (US) and 1 more, on August 27, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Matlantis (Japan)Matlantis (US)Matlantis (EU)
Update timeline
- investigating Aug 27, 2026, 09:07 AM UTC
We are currently investigating this issue.
- identified Aug 27, 2026, 09:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 27, 2026, 10:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2026, 10:32 AM UTC
This incident has been resolved.
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